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Thursday, August 30, 2012

Convergys Customer Management Review

Convergys Corporation
201 E 4th Street, Cincinnati,
Ohio, OH 45202, USA
Website; www.convergys.com
Fortune Rank; 721
Phone number; 1- 513-723-7000 & 1-888-284-9900.

Convergys is the world class customer services, outsourcing, intelligence solution and technical support providers in USA, Canada, Costa Rica, South America, Europe, the Middle East, Africa, and Asia. Basically it is company which offer work from home that means call center jobs. According IAOP, the company’s current positions is 5th in global outsourcing as best outsourcing service providers.

Since 1998, the company operating customer management, information management, outsourcing, consults etc services in USA. Recent years ago, the company started lots of virtual call center in India and other Asian country for lower costs. As to hire a worker in USA they must need lots of money that use to hire 5-10 employees in India or others Asian country.

Now there are over 110 offices in North and South America, Europe, Middle East, African and Asia pacific. And there are approximately 0.1 million employees which working worldwide. Actually, Convergys is a third party company which provides customer management products and tools. The company always had taken order or contractual work from clients, such as customer service support for products, help, orders etc, customer care management to telecommunication companies, and other business support and services.

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